Rate It! Lexmark Print Management Solution

Lexmark Optimization Services help you to print less by printing only the pages you really need on the most appropriate devices.

• Reducing the number of devices you have to manage and cutting back on use of paper and forms save paper and toner while increasing office efficiently.
• Streamlining repetitive employee processes improves productivity.

Reduce inventory expenses. Never run out of printing supplies.

Long after your devices are installed, they continue to use toner and other supplies - a cost which can easily get out of control if not managed properly.

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What You Need, When You Need It

With Distributed Fleet Management, your output devices are constantly monitored. Information from your fleet goes to the Lexmark Data Collection Manager at your site and is sent to Lexmark's data warehouse. The system validates your need for supplies before they're ordered.

For example, we will compare actual usage with expected usage. When supplies do run low, we will order them for you and ship them to the address you specify.

To make sure you get exactly what you need, we leverage our existing partnerships with reliable and flexible global suppliers. This unique ordering process gives you maximum control with minimum effort and it protects you against waste and errors.

• Validation of all orders for part numbers, contract terms, and agreement compliance
• Protection against unnecessary shipping charges
• Defense against fraudulent or excessive orders
• Acknowledgments for orders shipped and received

Break Fix & Monitoring

Lexmark's Print Management Solution keeps your imaging fleet running by proactively resolving device problems. Information Week noted that in many companies, printing devices account for 55% of all network traffic and 46% of all IT help-desk calls are printer related.

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Beyond "Break/Fix"

Availability Services is much more than a simple repair contract. Lexmark's MPS can monitor, detect, and diagnose many problems from a remote location. With this expertise, most issues are resolved before you even notice them.

Flexibility, Lexmark will create a Service uniquely suited to your needs:

• Guaranteed response times
• Trouble-ticket integration
• A dedicated, on-site technician who can field and troubleshoot service calls right away
• Configuration management to enforce device and firmware settings throughout the print fleet, ensuring standards and enabling fast resolution of any problems

Rate the Lexmark Print Management Solution