Tuesday, September 22, 2009

Change in Distribution

We saw an interesting letter that was sent out to dealers. 

Dear Valued Customer,

As you know Folex USA was closed down end of May 2005 and the business was taken over by the former President Peter Criddle who established his own company PC Imaging Supplies LLC, also based in Fairfield, N.J.

After over four years of handling the Folex business Peter Criddle has decided to pursue other business interests, but in order to continue the excellent customer service and supply of quality Folex products, Folex and PC Imaging Supplies have worked hard to transfer the business to a new distribution partner:

As of September 18, 2009 the Folex business in USA and Canada will be handled by:

Coastal Business Supplies
St Louis, MO
Phone: 314-447-2100 or 800-562-7760
Fax: 636-537-5501

Also, your existing phone/fax contacts for PC Imaging Supplies are being transferred to Coastal and will still apply.

Coastal has been in business for 20 years and has a long business relationship with Folex. We are convinced that the Folex business will be in very good hands. Please be patient with us during this transition period; PC Imaging and Coastal staffs are working closely together to fulfill your needs. Coastal will contact you directly in the next days to introduce themselves and let you know the relevant contact persons.

To assist in the smooth transition we would ask you to place any new orders to the account of Coastal Business Supplies from now on, however, payment of invoices dated September 14th, 2009 or before should still be made out to PC Imaging Supplies, LLC at the usual address.

On behalf of PC Imaging Supplies and the staff, Peter would like to thank you most sincerely for your support and trust over the last four and a half years.

We hope that you will pay Coastal the same loyalty as you did Folex and PC Imaging over all these years and we are sure that you will not be disappointed.

We are looking forward to a fruitful cooperation again and remain.

Robert Meier
Vice President
Folex AG

Peter Criddle
PC Imaging Supplies

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